We act responsibly

to protect the planet and society.

We are a medical company, which means that a social purpose is key for our activities. “We provide tests to help people take care of their health and live longer” – this is our mission statement. We also look at the environment from the perspective of health, so we work in solidarity to mitigate climate change. Our ESG reports showcase our strategic goals and actions, as well as the principles and mechanisms designed to ensure that we grow in a sustainable way.

Download the 2023 ESG Report

ESG strategic goals Sustainability management

We have defined our ESG strategic goals for 5 key areas of our impact. They are in line with Diagnostyka’s organisational culture, business objectives and responsible business standards. Thanks to their implementation, we contribute to the implementation of 7 Sustainable Development Goals defined by the UN.

We work for the health of people and the planet. Our ESG Goals

We want to influence not only the health of our patients, but also the approach to diagnostic tests. We want to prove that taking care of what matters most does not have to come with strain or stress. The diagnostics we offer are simple, accessible, and friendly.

In 2023, we introduced more than 500 new tests, as well as an imaging tests offer.

Availability of tests – we already have more than 1,100 collection facilities.

According to surveys, 95% of patients are satisfied with our service.

In 2023, we tested 20 million patients, including one million Polish residents, as part of the Profilaktyka 40 Plus programme.

Annual accreditations and certifications confirm quality in line with standards (ISO 15189, ISO 17025, ISO 9001, ISO 14 001, ISO 27 001 and others).

We provide world-class testing thanks to laboratory technology and extensive computerisation that facilitates access to test results.

More for the health of patients

Innovation for health

95% of satisfied patients

Over 4000 types of tests available

Over 1100 facilities

156 laboratories

20 million patients served annually

Over 9750 employees

Healthy planet More for the planet

More for the planet is more for health. Climate change is already having an impact on health in Europe. We are adapting our operations to these changes, while also mitigating the environmental burdens generated by Diagnostyka as much as possible.

Our environmental footprint per test:

10 g

Waste

0.288 kWh

Energy consumption

16.87 ml

Liquid fuel consumption

Our environmental actions include:

We calculate our carbon footprint.

Direct and indirect emissions (scope 1 and 2) – according to the GHG Protocole.
We expand the low-emission fleet and optimise courier routes.

We already have 36 electric vehicles and 19 charging stations at 8 locations.
We contract green energy purchases.

We have obtained a 100% green electricity guarantee for 2025 from one of the dominant electricity sellers.
Resource efficiency.

We optimise the use of resources (chemical reagents, paper, disposable plastic test tubes).
We manage medical waste safely.

Confirmed by audits conforming to ISO 14001.
We rationally manage medical devices and IT equipment.

We take care of our Team For employees

At the end of 2023, 9,764 people worked at the Diagnostyka Group, the majority (80%) at Diagnostyka S.A. We build for them healthy and safe working conditions and space for personal and professional development.

Diagnostyka's team comprises:

Medical staff (6,500)

Medical representatives

Couriers (570)

IT workers (150), and others

Diversity

In the Diagnostyka Group, 86% of staff and 74% of management are women.
They are the managers of most laboratories and collection facilities.
More than 1,100 pensioners work at Diagnostyka S.A. – their experience and knowledge are invaluable.

We support family life

In 2023, 181 women and 27 men took leave to care for a young child; 176 women and 27 men returned to work.
Our flexibility supports the combination of professional, family and social roles.
We are happy whenever our employee's newborn baby is born and welcome them with a gift package.

We train and we are trainers

The competence and knowledge of our employees are the basis of our quality and development.
We grow through training, specialisation programmes or internal recruitment.
Our specialists are lecturers and trainers – in 2023, they trained more than 1,100 diagnosticians as part of the POWER project.

Health promotion and sport

Health is the most important issue for us – and we are mindful of our own health as well.
We benefit from a 70 per cent discount on tests and medical care.
We are active – MultiSport card is our favourite benefit.

In occupational health and safety we aim for zero injuries

We continually train ourselves.
We manage harmful chemical agents.
We analyse near misses.

More for Society Public Health

A key element of our community engagement is the promotion of regular laboratory testing as a foundation of preventive health care.

Promoting regular laboratory testing

Our webinars, in 2023 alone, were attended by 7,000 people and their recordings had almost 44,000 views.

We have already published more than 1,800 articles on lifestyle diseases and preventive research.

Our partners for preventive campaigns include the Omenaa Foundation, Fundacje ZbadajRaka.pl, Mamo Pracuj, SeniorApp, Opiekun Medyczny and IFMSA-Poland.

Our preventive campaigns are awarded in international competitions (Global Health Content Campaign 2023).

Sharing medical expertise

With primary health care physicians, specialists and nurses.

With diagnosticians – we have trained 1,100 people under the POWER project; we support the acquisition of medical specialties.

With scientists at scientific conferences.

With students and graduates – we encourage them to participate in internships and work placements and give lectures at universities.

Contact the ESG department

go to the Contact page

Download the 2023 ESG Report

ESG strategic goals Sustainability management

We work for the health of people and the planet. Our ESG Goals

We want to influence not only the health of our patients, but also the approach to diagnostic tests. We want to prove that taking care of what matters most does not have to come with strain or stress. The diagnostics we offer are simple, accessible, and friendly.

In 2023, we introduced more than 500 new tests, as well as an imaging tests offer.

Availability of tests – we already have more than 1,100 collection facilities.

According to surveys, 95% of patients are satisfied with our service.

In 2023, we tested 20 million patients, including one million Polish residents, as part of the Profilaktyka 40 Plus programme.

Annual accreditations and certifications confirm quality in line with standards (ISO 15189, ISO 17025, ISO 9001, ISO 14 001, ISO 27 001 and others).

We provide world-class testing thanks to laboratory technology and extensive computerisation that facilitates access to test results.

95% of satisfied patients

Over 4000 types of tests available

Over 1100 facilities

156 laboratories

20 million patients served annually

Over 9750 employees

Healthy planet More for the planet

More for the planet is more for health. Climate change is already having an impact on health in Europe. We are adapting our operations to these changes, while also mitigating the environmental burdens generated by Diagnostyka as much as possible. Our environmental footprint per test:

10 g

Waste

0.288 kWh

Energy consumption

16.87 ml

Liquid fuel consumption

Our environmental actions include:

We calculate our carbon footprint.

We expand the low-emission fleet and optimise courier routes.

We contract green energy purchases.

Resource efficiency.

We manage medical waste safely.

We rationally manage medical devices and IT equipment.

We take care of our Team For employees

At the end of 2023, 9,764 people worked at the Diagnostyka Group, the majority (80%) at Diagnostyka S.A. We build for them healthy and safe working conditions and space for personal and professional development.

Diagnostyka's team comprises:

Medical staff (6,500)

Medical representatives

Couriers (570)

IT workers (150), and others

Diversity

In the Diagnostyka Group, 86% of staff and 74% of management are women.

They are the managers of most laboratories and collection facilities.

More than 1,100 pensioners work at Diagnostyka S.A. – their experience and knowledge are invaluable.

We support family life

In 2023, 181 women and 27 men took leave to care for a young child; 176 women and 27 men returned to work.

Our flexibility supports the combination of professional, family and social roles.

We are happy whenever our employee's newborn baby is born and welcome them with a gift package.

We train and we are trainers

The competence and knowledge of our employees are the basis of our quality and development.

We grow through training, specialisation programmes or internal recruitment.

Our specialists are lecturers and trainers – in 2023, they trained more than 1,100 diagnosticians as part of the POWER project.

Health promotion and sport

Health is the most important issue for us – and we are mindful of our own health as well.

We benefit from a 70 per cent discount on tests and medical care.

We are active – MultiSport card is our favourite benefit.

In occupational health and safety we aim for zero injuries

We continually train ourselves.

We manage harmful chemical agents.

We analyse near misses.

More for Society Public Health

Promoting regular laboratory testing

Sharing medical expertise

Contact the ESG department

More for the planet is more for health. Climate change is already having an impact on health in Europe. We are adapting our operations to these changes, while also mitigating the environmental burdens generated by Diagnostyka as much as possible.

Our environmental footprint per test: