Outsourcing
Outsourcing healthcare services is one of the most frequently chosen strategies in healthcare to optimise organisational, cost and management. We offer the possibility of outsourcing the full range of medical laboratory diagnostics.
BENEFITS FROM COOPERATION
Outsourcing with Diagnostyka
- Top quality diagnostics services
- Top class specialists
- Reliability and promptness
- Well-being and satisfaction of Customers
- Cost optimization
- Full transparency
- Clear procedures
WHY DIAGNOSTYKA
Discover our strengths
With the most experience in the industry, we are a reliable and professional partner. We serve both public entities, including large and highly specialised ones, as well as non-public medical networks.
Our experience is based on the successful implementation of the outsourcing model in dozens of laboratories in Poland.
With the most experience in the industry, we are a reliable and professional partner. We serve both public entities, including large and highly specialised ones, as well as non-public medical networks.
Our experience is based on the successful implementation of the outsourcing model in dozens of laboratories in Poland.
ABOUT THE PROCESS
Outsourcing project development process
In order to meet all the expectations of entities wishing to introduce the outsourcing of laboratory services, Diagnostyka has set up a department consisting of specialists dealing with the preparation of outsourcing projects and the implementation of such solutions in hospitals.
The department consists of managers, second level laboratory diagnostic specialists, laboratory diagnosticians, technicians, nurses, registrars and IT specialists who introduce modern organisational, economic and logistic solutions, as well as physicians responsible for liaising with the hospital and adjusting the content solutions to the specificity of the outsourcing unit.
The task of this department is to prepare solutions tailored to the specific characteristics of individual hospitals and to supervise the entire outsourcing process. The phases of this process are as follows:
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Gathering hospital-specific information – pre-implementation questionnaire to learn about the hospital structure and laboratory operation
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Preliminary design for the upgrade of the laboratory premises
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Calculation of the costs of running an outsourcing laboratory and preparation of a proposal the Hospital Management
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Acceptance of the Proposal by the Hospital Management
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The process of restructuring and transforming the hospital laboratory into a laboratory run by an external company. The process takes between one and three months.
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A series of training sessions among the staff to be taken over and the doctors and nurses employed at the hospital. The training includes:
- operation of a test ordering system and barcoding of tubes
- use of a vacuum blood collection system
- use of Diagnostyka Software together with the Diagnostyka View and Diagnostyka Intranet applications for doctors
- there is a specialist available to the hospital staff for training in the ordering and collection of material for tests, always a certified nurse qualified to collect material for tests
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Post-implementation survey of hospital staff to verify and summarise the overall implementation study.
WHAT'S NEXT?
Effects of outsourcing in a hospital
Costs
- Reduction of unit test prices
- Reduction of costs up to 20-30%
- Possibility of planning fixed costs over several years
- Independence of costs from holidays, exchange rates or participation in external quality control tests
- No cost of Laboratory computerisation is borne by the hospital
- Warehouse, service and personnel costs only occur at the date of the invoice from the outsourcing company
Quality
- In-house developed software e-Lab
- Educated and experienced staff
- Participation in international audits
- Quality Management System ISO 9001:2015 and ISO 15189:2013
- Inclusion in the list of recommended laboratories that meet the conditions of the National Health Fund
- Scientific conferences at home and abroad
Personnel
- Diagnostyka assumes all obligations of the Hospital towards the personnel
- Training and continuous qualification programme
- Improvement of working conditions of our personnel
Modern approach and computerisation
- State-of-the-art, fully integrated IT system – e-Lab
- Registration of all orders using a scanner and barcode system
- Two-way communication of diagnostic instruments
- Two-step validation of results (technical and by a laboratory diagnostician)
additional income
- Diagnostyka systematically pays rent for equipment belonging to the Hospital as well as the rent for premises
Management
- Assumption of total laboratory management
- Dozens of outsourced laboratories in Poland
- Latest management practices
- and continuous improvement programmes
- Standard for the implementation of the modernisation programme
- Establishment of a special council to coordinate with the heads and directors of the Hospital
HEALTH CARE
Every year, we serve millions of patients and cooperate with a few thousand of healthcare institutions.
More than 180 laboratories
Directory of outlets
Broad rande of tests
Catalogue of tests